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IMPORTANT
**For tG Wireless New Installation, Download and fill up tG-Wireless Template first, then attach the file to the ticket
**For tG Wired New Installation, Download and fill up tG-Wired Template first, then attach the file to the ticket
**For RCW New Installation, Download and fill up RCW Template first, then attach the file to the ticket



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Contact Information

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Alert numbers tG Wired

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Refer to SMS sent by the controller

**Will receive daily heart beat sms **Will also receive heart beat sms (status) when there is alert

Only receive alert sms

Only receive alert sms

Only receive alert sms

Ticket Details

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